"Do the Next Right Thing": Why Staypineapple Leads Without SOPs - Dina Belon
Description
In this episode, we continue our series with Dina Belon, President of Staypineapple, in a conversation hosted by our guest experience correspondent, Danica Smith. Building on yesterday’s discussion about empowerment, Dina shares the practical ways Staypineapple frees its teams to focus on people.
You’ll hear how they eliminate SOPs and scripts, centralize administrative work to keep managers out on the floor teaching their teams, and use intuitive technology that supports rather than hinders human connection. Dina also explains why authenticity matters more than uniforms or rigid rules -- and how creating this environment helps their people thrive.
See our previous episodes with Dina:
- How Staypineapple Enables Every Employee to Surprise and Delight - Dina Belon, Staypineapple
- Our Vision: Hospitality Can Be More - Dina Belon, Staypineapple Hotels
- "Best Employer": The Secrets Behind Our Winning Strategy for People-First Culture - Dina Belon & Mike Hirschler, Staypineapple Hotels
- 3 Stories, 1 Mission: Our Journeys to Hospitality Leadership - Dina Belon, Mike Hirschler & Casey Barks, Staypineapple Hotels
- AI & Hotel Tech Bets For Our People-First Approach - Dina Belon, Staypineapple Hotels
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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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